29Smilez.com is committed to safeguarding its users' (both buyers & sellers) privacy. We request all our users to read the following 'privacy policy' to understand how their personal & business information will be treated, as they make full use of our services to their benefit. This policy is applicable only to the entire network of marketplaces operated by Shop29.com and not by any other company.

Collection of Information
Shop29.com collects information from its users when they register to gain access to our services or at other specific instances when they are requested to provide us with their personal & business information. During registration, we ask the users for their name, email address, business information and other personal details. Once a user registers, he/she is no longer anonymous to Shop29.com and it is deemed that the user has given Shop29.com the right to publish the desired business & personal details throughout its marketplaces, including but not limited to, business directory, trade leads, catalogs etc.

When you are on our network and are asked for personal information, you are sharing the information with Shop29.com alone, unless it is specifically stated otherwise. Promotions that run on our network may be sponsored by companies other than Shop29.com or may be co-sponsored by Shop29.com and another company. Some or all data collected during a promotion may be shared with the sponsor. However, you can decide not to participate in the promotion if you don't want your data to be shared.

We also gather usage statistics such as pages viewed, number of unique visitors, browser software, screen resolution etc. for analysis that helps us provide you improved user experience and services.

Use of Personal & Business Information:
Shop29.com's primary goal in collecting personal or public information is to provide the users with a customized experience on our network of sites. This includes personalized services, interactive communication and other services, most of which are completely free and remaining are paid. Business information is used to display the sellers’/local retailers’ business listing or product offerings across our network to fetch maximum business opportunities for the sellers.

In order to provide free services, Shop29.com displays advertisements based upon the site usage statistics and visitor trends. Shop29.com uses user's personal & business information to serve targeted advertisements through its websites, newsletters and customized mailers. In addition to it, once the user's personal and business information is displayed on our network, the user may start receiving business enquiries through email, phone calls or SMS notifications, from various buyers and sellers that might or might not be of their interest. Shop29.com does not exercise any control over its users for sending business enquiries to the listed members.

The information we receive from customers/buyers helps us personalise and continually improve their shopping experience at Shop29.com. We use this information to assist sellers/local retailers in handling orders, deliver products and services, process payments, communicate with buyers about orders, products, services and promotional offers, update our records and generally maintain buyers accounts with us, display content such as wish lists and customer reviews and recommend merchandise and services that might be of interest to them. We also use this information to improve our platform, prevent or detect fraud or abuses of our website and enable third parties to carry out technical, logistical or other functions on our behalf.

Here are the types of information we gather.

Information You Give Us: we receive and store any information you enter on our website or give us in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of our features. We use the information that you provide for such purposes as responding to your requests, customising future shopping for you, improving our platform, and communicating with you.

Automatic Information: we receive and store certain types of information whenever you interact with us. For example, like many websites, we use "cookies" and we obtain certain types of information when your Web browser accesses Shop29.comor advertisements and other content served by or on behalf of Shop29.comon other Web sites.

E-mail Communications: to help us make e-mails more useful and interesting, we often receive a confirmation when you open e-mail from Shop29.comif your computer supports such capabilities. We also compare our customer list to lists received from other companies in an effort to avoid sending unnecessary messages to our customers. If you do not want to receive e-mail or other mail from us, please adjust your Customer Communication Preferences.

Information from Other Sources: we might receive information about you from other sources and add it to our account information.

By using or continuing to use the site you agree to our use of your information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by Amazon.in in its discretion. You also agree and consent to us collecting, storing, processing, transferring and sharing information (including sensitive personal information) related to you with third parties or service providers for the purposes as set out in this Privacy Notice.

We record buying and browsing activities of the consumers including but not limited to contact details and profiles and uses the same to provide value-added services to our users.

Sharing of Information
As a general rule, Shop29.com will not disclose or share any of the user's personally identifiable information except when Shop29.com has the user's permission or under special circumstances, such as when Shop29.com believes in good faith that the law requires it or as permitted in terms of this policy.

Shop29.com does not display user email addresses on marketplace to avoid extraction by email extractors.

Shop29.com may also disclose account information in special cases when SHOP29.COM has reasons to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be violating Shop29.com’s Terms of Services or may be causing injury to or interference with (either intentionally or unintentionally) Shop29.com’s rights or property, other Shop29.com network website users, or if Shop29.com deems it necessary to maintain, service, and improve its products and services. Personal information collected may be transferred and shared in the event of a sale.

Distribution of Information
Shop29.com may, from time to time, send its users emails regarding its products and services. Shop29.com constantly tries and improves the marketplace tools for better efficiency, more relevancy, innovative business matchmaking and better personal preferences. Shop29.com has many match making tools on the marketplace to be used by its users for making relevant business contacts with each other.  Shop29.com may allow direct mails using its own scripts (without disclosing the email address) with respect/pertaining to the products and services of third parties that it feels may be of interest to the user or if the user has shown interest in your company for business requirement by way of our paid buyers-sellers contact services. All users shall be able to control the information sharing through their administration panel available at http://my.Shop29.com/. Only Shop29.com, its registered members or its agents working under confidentiality agreements will send these direct mailers. Relevancy of the contacts made between users would depend upon the information sought & given by various users. 

Updation of Information
A user may edit his/her account information and profile by logging onto our website and/or by sending a request to useradmin@Shop29.com. The requested changes may take upto 30 days to appear online because of verification process and server cache policies.

A user account can be deleted or deactivated, but doing so will result in the user not being able to access any members-only area of the network. Residual information will remain within our archive records.

Protection of information
As with all information, Shop29.com do not sell any data in bulk to third party that can be misused for telemarketing or bulk mailing or any other wrong purposes. In addition, Shop29.com does not sell any user's personal information or business information until and unless it is permitted by the user. Any user statistics that we may provide to prospective advertisers or partners regarding product or service usage on Shop29.com network is provided in an aggregate form only and does not include any personally identifiable information about any individual user. Users may log in to http://my.Shop29.com/ to check current status of their contact sharing permissions.

We request our users to sign out of their Shop29.com account and close their browser window when they have finished their work. This is to ensure that others cannot access their personal or business information and correspondence, if the user shares the computer with someone else or is using a computer in a public place.

Shop29.com takes necessary steps, within its limits of commercial viability and necessity, to ensure that the user's information is treated securely.

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while Shop29.com strives to protect the user's personal & business information, it cannot ensure the security of any information transmitted to Shop29.com and you do so at your own risk. Once Shop29.com receives your transmission, it makes best efforts to ensure its security in its systems. Please keep in mind that whenever you post personal & business information online, that is accessible to the public, you may receive unsolicited messages from other parties.

Changes in Privacy Policy
The policy may change from time to time so please check periodically.